Services

Peace of Mind

Having an IT service provider offers numerous advantages to businesses. We bring a wealth of technical knowledge and experience, allowing organizations to harness the full potential of technology for improved efficiency, productivity, and innovation. We can tailor solutions to meet specific business needs, whether optimizing infrastructure, enhancing cybersecurity, or implementing cloud-based services. Our proactive approach helps prevent downtime, data loss, and security breaches, ensuring business continuity and customer trust. Moreover, partnering with an IT service provider allows businesses to focus on their core operations, knowing that their IT needs are in capable hands, ultimately driving growth, competitiveness, and peace of mind.

Fully Managed IT

Is your business at risk due to lacking a dedicated IT team? Managing patches, security, and data protection is a full time job. Hiring an MSP is more cost effective than hiring an internal IT team. We offer full-time comprehensive protection based on industry best practices.

Co-managed IT

Do you have a small IT team? Would you like to expand the team’s capabilities? We can work cohesively with your team to provide you with comprehensive protection. With our help, your business can scale up while avoiding tech related growing pains.

Infrastructure Support and Maintenance

Infrastructure service includes:

  • Server OS and firmware update management
  • Vulnerability scans
  • Server patch management
  • Switch maintenance and monitoring
  • Firewall maintenance and monitoring
  • Backup and Anti-malware for each server through Acronis Cyber Protect Cloud
  • Established maintenance windows for servers
  • Quarterly site visit for a network infrastructure inspection
  • Server-to-ISP connectivity (firewall networking, switches, wireless backup units, modems)
  • Disaster recovery planning and testing
  • Wireless infrastructure (wireless access points, point-to-point bridge)
  • Virtualization (vSphere, Hyper-V, VMware, VirtualBox)
  • VoIP phone services and implementation
  • Asset management

Remote End User Support

End user support includes:

  • Endpoint patch management
  • End user training
  • VPN management
  • Acronis Cyber Protect Cloud for anti-malware for each end user device
  • Vendor ticket management
  • Help desk support
  • Microsoft Office products

Cloud Services

Cloud services include:

  • Office 365 and Azure AD
  • Cloud password management services
  • Cloud multi-factor authentication implementation and management
  • Cloud email management
  • Encrypted cloud backups

Security and Compliance Services

Security and compliance services include:

  • CMMC 2.0
  • ISO 27000
  • CCTV management
  • Security system management
  • Vulnerability scanning
  • BitWarden password management software for end users

Talk to us

A discovery call is the best way to determine how our services can meet your needs